Returns & Exchanges
At Bullstrap, we stand by the craftsmanship of our premium leather goods and offer a 30-day window for returns or exchanges on all items in original, unused condition. We want to ensure your journey with our products meets the highest standards of quality and style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
- 2.Select Return Type
Choose whether you would like to exchange your item for a different color or model, or receive a refund to your original payment method.
- 3.Print and Pack
Download your prepaid shipping label and securely pack your leather goods in their original Bullstrap packaging to prevent damage during transit.
- 4.Drop Off and Track
Hand your package to the designated carrier; once our team inspects the return at our warehouse, your refund or exchange will be processed within 5-7 business days.
